What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. Each deposit or withdrawal links a transaction reference to your account wallet so we can verify movement and resolve any disputes. We
-
1
also collect device identifiers and session data automatically when you load the site or app on your phone. This helps us detect unusual login attempts and keep your account secure. If you contact support, we keep a record of that conversation for follow-up purposes. We do
-
2
not sell your personal data to third parties. We share data only where required by the payment processor handling your bKash, Nagad or Rocket transaction, or where disclosure is required by applicable law in the regions where cul99 operates. Data retention periods depend on the type
-
3
of information and the regulatory requirements of the eligible region. You can ask us to review, correct or delete your data by reaching out through the contact paths listed on this page. Eligibility to use cul99 and the rights available to you depend on your local
-
4
law and the region in which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.